Code of conduct
At Backspace you will receive treatment from highly specialised, professional, and skilled therapists. We hold our practitioners to a high standard of care and value our therapists for the respect and compassion they extend to their patients. We are committed to your treatment and ensuring the optimal outcome.
To get the most out of your treatment, our expectations of you as a patient is that you treat your therapists with courtesy and respect. We have a zero-tolerance approach to rudeness, aggression, impatience, and inappropriate language. Breach of this code will lead to the termination of your care at Backspace.